Company Policies

Shipping Policy (For Gift Sets/Products)

  • Orders containing alcohol are shipped via [Insert Carrier, e.g., UPS/FedEx] in compliance with all local and state regulations. Please note that an adult signature (21+) is required upon delivery for all shipments containing champagne. We aim to process and ship all orders within [e.g., 2-3 business days]. You will receive a tracking number via email once your package has departed.

Return & Exchange Policy

  • Due to the nature of our products, all sales are final. If your order arrives damaged or there is an issue with your gift set, please contact us at info@bubleschampagne.com within 24 hours of delivery, including photos of any damage, so we can make it right.

Service/Event Cancellation Policy

  • For event services, including champagne towers and mobile cart rentals, a [e.g., 50%] deposit is required to secure your date. Cancellations made at least [e.g., 14 days] prior to your event are eligible for a partial refund of the deposit. Cancellations made within [e.g., 14 days] of the event date are non-refundable.

  • Timeline & Overtime Policy

    Installations include dedicated on-site curation aligned with your confirmed schedule. Program delays exceeding the scheduled window by 15 minutes are billed at $75 per 30 minutes ($150/hour) to cover extended staff presence.


Credit / Debit Cards 

You can shop at bubleschampagne.com with confidence. We have partnered with Squareup.com, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

​The Squareup.com Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

​The company adheres to strict industry standards for payment processing, including:

​728-bit Secure Sockets Layer (SSL technology for secure Internet Protocol (IP) transactions

​Industry-leading encryption hardware and software methods and security protocols to protect customer information.

​Compliance with the Payment Card Industry Data Security Standard PC DSSI.

For additional information regarding the privacy of your sensitive cardholder data, please read the Squareup.com Privacy Policy.

Bubleschampagne.com is registered with Squareup.com.

All credit card payments will incur a 3% processing fee.

  • PAYPAL

  • ZELLE Payments

  • Visa, Mastercard, Discover, Amex

Age Verification

By placing an item in your cart, you acknowledge that you are 21 years or older. A valid government-issued ID (e.g., a driver's license, passport, or U.S. military ID) will be checked at the time of delivery or pickup to verify your age. If you do not provide a valid ID, we will not be able to deliver your order or complete your pickup. Please note that your delivery may originate from an adjacent state, and alcohol cannot be delivered across state lines.

Payment Methods

Privacy & Safety

Our Privacy Policy

This privacy policy sets out how Bubles uses and protects any information that you give Bubles when you use this website.

​Bubles is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

​Bubles may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Data Retention Policy

Bubles will retain consented data for up to 2 years after the last recorded transaction. The data stored will only ever be adequate, relevant and limited to what is necessary in relation to the purpose for which it is being used.

What We Collect

We may collect the following information, but only with your consent: Name and Job Title, and Contact Information, including Email Address and Telephone or Mobile Number.

​Personal information such as date of birth, dietary requirements. Demographic Information such as postcode, preferences and interests, Other information relevant to customer surveys and/or Otters.

​How we use information

We require this information to understand your needs and provide you with better service, particularly for the following reasons. Internal record keeping.

​We may use the information provided to improve our products and services.

We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting to the email address you provided. If you ever wish to update your marketing preferences, then you can request access by emailing us at: info@bubleschampagne.com

​If you have provided an email or mobile number, we may use this to contact you with information relevant to services that you have requested or with information which we believe to be related to or of a similar nature to your original request.

​Any information provided to Bubles (this data may be held by a secure third party for the sole purpose of processing, but Bubles is at all times the 'Controller') is not sold or given for any purpose without consent.

​If you wish for any more detail on how your specific information is being used, please contact us at: info@bubleschampagne.com

Security

We are committed to ensuring that the information you provide to us is secure at all times. To prevent disclosure or unauthorized access, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect, whether provided in person, online, or over the phone.

​Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. This is common practice by large and small websites, but you have the choice whether you wish for us to use cookies when you visit our website.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences such as login, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another

How do we use cookies?

We use cookies to enhance the user experience on our website and with our products. This includes understanding our users, which may then be used for advertising purposes. We use cookies to track booking habits, remember user actions, and understand content popularity.

Our website uses cookies for the following reasons: Strictly Necessary, Advertising, Performance, and Functionality.

The cookies we use fall into four types: First-Party Session, First-Party Persistent, Third-Party Session, and Third-Party Persistent.

We control all the cookies we use, whether they are directly for website experience purposes (first-party) or used by us in third-party applications such as 'Facebook'. Other examples include our use of Google Analytics and Google AdWords.

​Our cookies are used for marketing/remarketing purposes and to better understand our audience. This is achieved by collecting information such as website visitor locations and ages, and by tracking where people go on our website.

​If you do not wish for us to use cookies in your visit to our site, please use the link at the bottom of the page to confirm you 'Decline Cookies'.

We do not use cookies to capture any information such as visitor names, email addresses, or mobile numbers. Any information we gather through our cookies is not sold on to third parties.

​How to control cookies

You can control and/or delete cookies as you wish - for details, see aboutcookies.org. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.

To take further control of which cookies are used, whether on our website or any other, use this link to Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

​Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

​Whenever you are asked to fill in a form with your details on the website, you will be asked to tick a box to confirm that you would like to receive offers, promotions, or information about the latest happenings from Bubles. If you don't, leave the box unticked to indicate that you do not want the information provided to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us on: info@bubleschampagne.com

​We will not sell. distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information from third parties that we think you may find interesting, if you tell us that you wish this to happen.

​If you believe that any information we hold about you is incorrect or incomplete, please contact us using the details below. We will promptly correct any information found to be incorrect.

info@bubleschampagne.com

​You can unsubscribe from our database at any time by clicking the unsubscribe link at the bottom of any correspondence you receive.